Training Description

Everyday Case Management (EDC): Practical Training for Case Managers provides hands-on training about activities that consume most of case managers' time each day: talking with people; balancing health, safety, and choice; dealing with challenging people; and managing documentation and paperwork.

Designed to be an interactive and think on your feet event, EDC training supports case managers to problem solve complex situations, engage in open conversation about best practice case management, develop new skills to enhance their approach to case management, and leave with real tools and strategies for managing the everyday grind of clients, case plans, and crisis.

TMG's EDC training promotes best practice case management in an environment in which case managers are viewed as the experts.  Their knowledge and experience in the field drive training discussion and activities; their ongoing mastery of both the art and science of case management are the focal point of this training.

Training Modules

TMG EDC training consists of four, 1.5 hour modules related to the case manager's everyday work.

Module I:
Choice, Self-Determination, Safety and Risk: A Balancing Act

• Theme: Supporting people to make positive life choices

Module II:
Case Management Talk: The Art of Conversation

• Theme: Maximizing your interactions with people

Module III:
The Tough Stuff: Dealing with Challenging Behavior and Events

• Theme: Moving forward despite challenging events and people

Module IV:
The Power of Paperwork: Doing it well and Getting it Done on Time

• Theme: Meeting expectations in a 40 hour week
   

For a complete list of dates and locations of TMG trainings, please see:
TMG Training Schedule

If you would like a more detailed description of this training, please contact TMG's Training Coordinator, Margo Simpson:
Contact Ed Services

To sign up for an upcoming TMG Training, please download TMG's Educational Services Registration Form (PDF):   Registration Form
If you are unable to download the above form, please contact TMG's Training Coordinator: Contact Ed Services